Difficulty Level: 4/10
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This is probably the worst room that we've done so far. We visited their Mineola, NY location. We booked on a weekday, so we were privileged to have the room to ourselves with just the three of us. However, the lobby was kind of dirty and didn't have much in terms of decor. The game master was extremely rude with her attitude and rushed us into the room like she wanted to go home after. We were not really given any instructions and the game just began. There was a piece of a puzzle in the room that obviously needed all the pieces in order for something magnetic to be triggered in order for us to get the key. But somehow the key just mysteriously dropped out. We told the game master that there's a room we didn't even get into yet, so how could we be finished already? She just said, "don't worry that room is not important". We got out of the room with 30 minutes to spare and didn't even get the full experience at all. The hints that she gave did not even help at all as we've told her repeatedly that we already solved that part and moved on. There were no new useful hints showing up on the monitor. The title of the room didn't really have anything to do with the theme inside. The story did not connect or flow with the puzzles at all. We have not been back since.
ETR Overall rating: 2/10
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